Redefining Tough Conversations

Paaras Parker, chief human resources officer at Paycor, shares a better way to view tough conversations. When we put our people first, there are no “tough conversations.” “A ‘tough conversation’ is only tough for you because you're nervous about having it,” says Paaras. “It's actually the conversation you owe somebody.” She explains it in terms of having a family meeting. Oftentimes, family meetings aren’t tough to have because you care about your family members and want to give them the information that will keep them safe or help them grow. The same should exist for leaders in the business world.  Watch the video to hear from Paaras about redefining tough conversations.

Topics covered are:

•  Reframe difficult conversations as necessary responsibilities in leadership relationships
•  Analyze how avoidance of conversations negatively impacts team performance
•  Evaluate how care and respect influence willingness to address issues directly
•  Apply communication strategies that prioritize honesty and accountability with others

This course includes:

• Approximately 4 minutes of video lessons.
• A quiz with multiple-choice questions to check your understanding.