Effective Performance Feedback

Conducting employee performance feedback, both formal and informal, is a significant managerial responsibility. This course discusses when to provide feedback and how to structure and deliver effective performance reviews. You will learn the 7 steps for productive face-to-face performance reviews and the STAR format for written appraisals. Discover how to use positive and constructive feedback as an effective tool for improving employee performance and changing negative behavior. This interactive course features interactive learning activities and audio narration to ensure comprehension of the material. To receive a certificate of completion, you must pass the final exam.

Topics covered are:

•  Determine when to provide feedback and the appropriate type of feedback
•  Follow 7 steps for successful formal employee performance reviews
•  Deliver positive and constructive feedback to improve employee job performance

This course includes:

• Approximately 50 minutes of video lessons.
• A quiz with multiple-choice questions to check your understanding.