Recruiting and Hiring: 05. Managing Unconscious Bias During Recruiting

Hiring a diverse workforce helps organizations understand and empathize with the diversity of the communities and customers they serve. Diversity also brings multiple perspectives and approaches, which ultimately enhances creativity and problem solving to successfully fulfill an organization’s mission. But to acquire a true diverse workforce, you need to look at your hiring practices. One area to focus on is using interview questions that help you better understand a candidate’s knowledge and interest in DEI, while also learning more about the diversity of their lived experiences. In this course, you’ll be introduced to specific questions you can use during your interview process to identify candidates with varied experiences and skills to help build your diverse workforce.

Topics covered are:

•  Identify the types of questions you can and cannot ask during an interview
•  Distinguish between different types of questions for examining aspects of experience and knowledge
•  List ways to assess bias for a fairer interview process

This course includes:

• Approximately 19 minutes of video lessons.
• A quiz with multiple-choice questions to check your understanding.