Enrollment options

Communication Essentials for Supervisors (Beginner)
Communication Skills
IACET CEUs
Learning Pathway
Management
Self-paced

Communication Essentials for Supervisors is a core course in the Library Manager and Supervisor Beginner Learning Pathway. It introduces key concepts related to communicationg clearly and purposefully to support effective team management, coordination, and positive service interactions. 

The Library Manager and Supervisor Beginner Learning Pathway is a structured sequence of courses designed to build practical skills and competencies for early career library maangers and supervisors. You may take this course on its own to earn a course badge, or you may complete the full pathway to earn the culminating pathway badge.

Orientation requirement

Completion of the Library Manager and Supervisor Learning Pathway Orientation [UPDATE] is required before enrolling in pathway courses. The orientation explains how the pathway works, outlines requirements, and provides ongoing access to learner support.

Learning Outcomes

After completing this course, learners will be able to:
  1. Recognize specific communication challenges supervisors encounter in library settings, including clarity, consistency, and tone.
  2. Apply clear and concise messaging techniques tailored for emails, meetings, and direct conversations to support understanding within and across the library.
  3. Demonstrate communication practices that support inclusive, responsive, and service-oriented interactions.
Reach out to hillary@masslibsystem.org with any questions you have.
  • Course Duration : 2 hours and 20 minutes
  • IACET CEUs: 0.2 IACET CEUs

You will be enrolled in this course when you complete course Library Manager and Supervisor Beginner Learning Pathway Hub 1 2