The Manager's Role as Facilitator (AMA)

Managers have a multi-faceted role where they need to juggle working with various personality types and attitudes. In this mini-course by American Management Association, you will learn about what facilitation is, how a manager can use factors such as trust and communication to facilitate, and the various attitudes and beliefs a good facilitator should have.

This course includes:

• Approximately 20 minutes of video lessons.
• A quiz with multiple-choice questions to check your understanding.