Microaggressions: I Hear You, I'm Sorry

This mini-course by SunShower Learning equips participants with essential skills to foster effective communication, build strong relationships, and promote inclusivity in the workplace. Learners will explore how to offer genuine apologies, listen actively, and practice allyship to create a more collaborative and supportive environment.

Topics covered are:

• Determine how to offer a genuine apology
• Identify the difference between a good and bad apology
• Determine how to lower your defensiveness and listen without interruption or distractions to truly hear the other person's experience
• Practice inclusive skills as an ally and champion on the learning journey

This course includes:

• Approximately 7 minutes of video lessons.
• Downloadable templates and resources to help you apply what you've learned.